Classic Waves Boutique LLC Privacy Policy.

Classic Waves Boutique LLC (referred throughout as “Waves”, “We”, or “Us”) is committed to protecting your privacy.  We collect certain information from you when you use our services, including signing up for an account and purchasing our products. This Privacy Policy (“Policy”) describes how your personal information is collected, used, and shared when you visit or make a purchase from Classic Waves Boutique LLC at [insert internet address] (the “Website”).

Our Website is hosted by Squarespace.  Squarespace collects personal information when you visit the Website, including: (i) information about your browser, network and device; (ii) web pages that you visited prior to coming to the Website; or (iii) your Internet Protocol (“IP”) address.  We utilize other third-party vendors and services (identified within this Policy) with whom we may share your Personal Information to provide our services and products to you. 

1. APPLICATION OF PRIVACY POLICY 

This Policy applies when you visit our Website, make an account with us, enable cookies while visiting our Website, submit personal information to us, or purchase our products (collectively the “Services”).  

2. PERSONAL INFORMATION COLLECTED  

When you visit our Website, we automatically collect certain information, which includes:

a.  Identifiers.  This includes information from you that can be used to identify you such as, your real name, alias, shipping address, billing address, email address, phone number, username, password, unique personal identifier, online identifier, account name, details about your order, social media identifiers, or other similar identifiers.

b. Payment information.  This includes payment method information such as credit or debit card number, or bank account information, purchase date, purchase amount, and payment method.

c. Internet or other electronic network activity information.  This includes, but is not limited to browsing history, search history, device information, IP addresses, your interactions with web pages you visited prior to coming to the Website, clicks, cookies, internet links, scrolling, searches, timestamps, applications used or advertisements.  Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, log files, the type of internet browser used, any links you click on to leave or interact with our Services, unique device identifiers, and information about how you interact with the Website collected from cookies and other tracking technologies.  

d. Geolocation data provided by your device.

e. Inference information.  Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

All of the foregoing categories of personal information is collectively referred to as “Personal Information.”   Personal Information does not include publicly available information, or consumer information that is de-identified or aggregate consumer information.

3. HOW PERSONAL INFORMATION IS COLLECTED

We obtain Personal Information from various sources, including:

a. You, when you provide Personal Information to sign up for an account or to purchase a product;

b. We may record some of your Personal Information automatically when you use our Services or visit our Website through technologies like cookies; or

c. We may also obtain Personal Information from other companies or third parties when you register for an account or when you make payment.  We also collect the content or other information that you may provide or create when you interact with our Services.

4. USE OF PERSONAL INFORMATION  

We may use your information, including Personal Information, for the following purposes:

a. Account registration.  To create an account with us so that you can visit and purchase our Services from us, securely save payment methods, shipping addresses, shopping carts and order information.

b. To provide and improve our Services.  We use your Personal Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  In addition, we may use your Personal Information to email you with messages about your order or account activity.  For example, we may email you to tell you that: (i) you have created an account; (ii) your account password has been reset or updated; (iii) you have made a purchase; or (iv) your order has shipped.  It is not possible to unsubscribe from these messages.  We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

c. Customer service and technical support.  The Website uses font files from Google Fonts and Adobe Fonts.  To properly display the Website to you, servers where the font files are stored may receive Personal Information about you, including: (i) information about your browser, network, or device; and (ii) your IP address.

d. Market our business to you.  We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email.  We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

e. Cookies.  This Website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.  For information about viewing the cookies dropped on your device, visit https://support.squarespace.com/hc/articles/360001264507#toc-check-your-cookies.  

f. Abandoned cart emails.  You will receive an automated email within 24 hours after you abandon your shopping cart if all of the following occur: (i) you enter your email address at checkout, or are logged into your account; (ii) you add a product which is in stock to your shopping cart; (iii) you close your browser or leave the Website without completing your purchase.  You can unsubscribe from these messages at the bottom of the email.  

We do not sell your Personal Information to third parties.

5. SHARING PERSONAL INFORMATION

We may periodically need to share your Personal Information with others for our operations. We share your Personal Information in the following ways:

a. Third party service providers.  We may need to share your Personal Information with third parties to help to provide our Services.  These are the third parties we may share your Personal Information with:

Google.  We use Google Analytics to help us understand how our customers use our Website.  Google Analytics utilizes cookies to track your You can review further information regarding Google’s privacy policy at https://policies.google.com/privacy?hl=en.  

Squarespace.  We use Squarespace to create and maintain our Website and provide the platform for selling our Services.  We share your Personal Information with Squarespace so it can use the data to run this Website, and to protect and improve its platform and services.  As you go through checkout, the Website may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.  Squarespace analyzes the data in a de-personalized form.  You can review further information regarding Squarespace’s privacy policy at https://www.squarespace.com/privacy.  

Shippo.  We use Shippo to ship our products to you, notify you of shipments, and track our shipments to you.  We may provide Shippo with your Personal Information in order to provide and sell our Services to you.  You can review further information regarding Shippo’s privacy policy at https://goshippo.com/privacy/.

Stripe.  We use Stripe to process your payments to us for our Services.  We may provide Stripe with your Personal Information in order to provide and sell our Services to you.  You can review further information regarding Stripe’s privacy policy at https://stripe.com/privacy.  

b. Legal proceedings.  We may share your Personal Information with courts, law enforcement agencies, or other government bodies when we have a good faith belief that we are required or permitted to do so, including to meet national security or law enforcement requirements, to protect our company, or to respond to a court order, subpoena, search warrant, or other law enforcement request.  

c. Sale of business.  If we sell, merge, or transfer any part of our business, we may be required to share your information.  If so, you will be asked if you’d like to stop receiving promotional information following any change of control.  

d. With your consent.  We may also share your Personal Information if you choose to share your Personal Information with third parties.

6. YOUR RIGHTS

Your rights include the following:

a. Opting-out of certain electronic communications with us.  You may click the ‘unsubscribe’ link in certain email communications as identified in Sections 4(d) and 4(f) of this Policy if you would like to stop communications from us.  We will then stop sending any more of those types of emails.  

b. Changing your Personal Information with us.  If you would like to review, correct, or update your Personal information you have with us, you may do so by signing into your account or contacting us.

c. Further rights to your Personal Information.  Depending on the applicable law of the state in which you reside, you may have the right to access, update, change or delete your Personal Information.  Contact us for further information.

Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.  We will not be able to respond to your requests for changes to your Personal Information if we no longer hold your Personal Information.

For California residents, the following rights from the California Consumer Privacy Act of 2018 (“CCPA”) may apply:

d. Requesting your Personal Information under the CCPA.  You have the right to request from us the categories and specific pieces of personal information that we have collected from you.  You may contact us for such information that we will provide free of charge.  We will provide the foregoing information upon receipt of a verifiable request from you.  We may provide the requested information to you by mail or electronically.  We may provide the requested information to you at any time, but are not required to provide the information to you more than twice in a twelve (12) month period.

e. Deleting your Personal Information under the CCPA.  You have the right to request that we delete any Personal Information that we have collected from you upon receipt of a verifiable consumer request from you.  However, we are not required to delete any Personal Information pursuant to California Civil Code § 1798.105(d), if the Personal Information is necessary for our business or a service provider in certain circumstances.

We will not be able to respond to your requests to provide or delete your Personal Information under the CCPA, if we no longer hold your Personal Information.

7. PERSONAL INFORMATION SECURITY

We do our best to provide you with a safe and convenient shopping experience by using Squarespace as our website host.  Please refer to Squarespace’s privacy policy to understand how your data is kept safe at https://www.squarespace.com/privacy.  

8. DATA RETENTION

When you place an order through the Website, we collect your Personal Information for our records in order to provide our Services to you, comply with our legal obligations, resolve disputes and enforce our agreements, unless and until you ask us to delete this information.  We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

9. MINORS AND CHILDREN’S PRIVACY

We do not knowingly collect or ask for information from people under the age of 18 (“Minors”). We do not knowingly allow Minors to purchase our Products.  If you are a Minor, please do not purchase our Products or send us any of your information, including Personal Information.  We delete information that we learn is collected from a Minor without verified parental consent.  Please contact us if you believe we might have information from or about a Minor who may have submitted Personal Information to us.

10. ONLINE TRACKING

Consistent with Squarespace, we honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

11. CONTACT US

a. By email.  Write to us at aloha@classicwaves.boutique.

b. By mail.  Write to us at 600 Kailua Road Suite 118, Kailua, HI 96734.

12. CHANGES

We may update this Policy from time to time in order to reflect changes to our practices or for operational, legal or regulatory reasons.